Enosa Expeditions has a diverse yet specialised team in Moshi. All our activities are handled from there.
Our operations manager and his team are responsible for the operational part and smooth running of each safari trip. Prior to the start of your adventure, you will attend a briefing, where you will be informed about general safari etiquette, safety issues and what to expect on safari. You will also have the opportunity to ask questions.
An essential task for our operations team is the slotting of our safari vehicles and guides schedule. Especially in high season this can be very challenging, but feasible for our experienced team. Organizing transfers in and around Moshi/Arusha, checking camping equipment and vehicles on a regular basis and making sure that they are always in an excellent condition are also part of their daily work routine. Our operations team is available 24/7 for emergencies. Our staffs speak English as well as Swahili and will assist at any time of the day and all year around.
Also based in the Moshi office is the reservations team who deals with all bookings, be it accommodation, internal “bush” flights or activities from hot air ballooning in the Serengeti to a visit to a local village to experience their culture and traditions, they make sure that your special requests will be attended to.
Not in the office but on the road with our guests, sharing their passion for Tanzania and showing the beauties of their country, are our safari guides. Most of our guides were born in the area or grew up here and know Tanzania very well. They have years of experience in guiding and have brilliant knowledge of the flora, fauna and culture. They understand the quest for the perfect photo and will do their utmost to get you to the best spot. Creating an unforgettable safari experience for you is their main goal.
Our safari cooks are well-trained and regularly undergo courses to learn new recipes and techniques. They use fresh ingredients and adapt their menu to the clients’ needs and dietary requirements. Creating a 3-course meal with a gas cooker and a pan is their specialty.
Our team in Moshi is equally diverse and responsible for all Tanzania-Experience mountain treks and climbs, be it Mount Meru, Mount Kilimanjaro or the Ngorongoro Highlands. All in all, the team in Moshi ensures seamless and safe trekking, from the start to the summit and back.
Prior to every trekking, our guests receive a full briefing by our operations team. The route, safety procedures and health issues will be discussed in detail and there will be time for asking questions. Furthermore, the trekking gear will be inspected carefully to ensure that everything is ready and safe.
Other duties for our operations team include the allocation of our mountain crews. Currently we have 18 teams, each consisting of a head guide, assistant guide, cook and porters. Experience and team spirit of the crew is essential for a successful trekking tour on Kilimanjaro and we are very proud of our well-rehearsed and passionate teams. They know how to motivate you when you are in exhaustion and their good mood is infectious.
Our mountain guides are experienced hikers who know the mountains like their back yards – brilliantly! Some of them have been with the company from the start. Our guides receive regular trainings in English and first aid as well as in oxygen and altitude. They are responsible for your safety and will decide when a trek should be called off due to weather, altitude sickness or injury.
The cooks are the miracle workers. With simple gas cookers they conjure up 3-course feasts, hot drinks and snacks to revive and nourish all mountain climbers.
The porters are responsible for carrying food, gear and guests’ backpacks. They will fetch and boil water and assist the cook. On camping routes, they will also set-up the camp.
The operations team in Moshi not only gets you on the mountain and back safely, but is also on call at all hours of the day to assist with emergencies and rescues from the mountain. Our operations manager speaks English fluently.
Mountain tents, camping gear and cooking equipment are stored in our Moshi office after being thoroughly checked and washed by our maintenance team. They ensure that the right gear is ready for each trekking group and that enough food, utensils, tools and equipment are packed.
Are you looking for a trekking adventure, joining an adventurous safari or relaxing on a white beach by the Indian Ocean? We provide professional and competent service. Get in touch with us and we will help you create your dream holiday in East Africa.
See you in Tanzania!